HELP
Frequently asked questions about FixMeBot
15 answers about pricing, limits, languages and privacy. Every answer leads with the answer.
Getting started
3 questions What is FixMeBot?
FixMeBot is an AI writing assistant that corrects, rewrites, translates, shortens and explains text in more than 90 languages. It runs as a browser extension that works inside any text field on any site, and as a Telegram chatbot for writing on your phone. Both share one account and one character allowance.
Link to this answer Is FixMeBot free to try?
Yes. Every new account gets 10,000 trial characters with no card required: 5,000 in the browser extension and 5,000 in the Telegram chatbot. Every tool except Voice to Text is unlocked during the trial, so you can test the ones you would actually pay for.
Link to this answer Do I need an account to start?
You can sign in with Google in the browser extension, which takes one click and no password. The Telegram chatbot signs you in from your Telegram account automatically; linking the two later keeps one subscription across both.
Link to this answerUsing FixMeBot
4 questions Where does the browser extension work?
In any editable text field on any website: Gmail, LinkedIn, Google Docs, your CRM, a support console, a comment box. Select the text, pick a tool from the floating toolbar, and the result replaces your selection in place. There is no separate window to copy text into and back out of.
Link to this answer How accurate are the corrections?
FixMeBot reads the whole sentence rather than each word in isolation, so it catches agreement, tense and article errors a spell-checker cannot see. It is a suggestion engine, not an authority. Read the result before you send it whenever voice matters, as in a cover letter, a legal clause or a published article.
Link to this answer Can it handle technical or specialised writing?
Yes. Engineering docs, medical notes, legal drafts, academic abstracts and financial reports all work, and domain terms are left alone rather than "corrected" into everyday words. If a term is genuinely ambiguous, Explanation will tell you how it read it.
Link to this answer How should I write the text I send?
Send one language per message, keep it within a reasonable length, and avoid hateful or adult content. Very long passages take longer to process, and a fragment of three or four words often lacks the context needed to correct it well.
Link to this answerLimits & languages
3 questions How many languages does FixMeBot support?
More than 90, including English, German, French, Spanish, Italian, Portuguese, Dutch, Polish, Russian, Ukrainian, Arabic, Hindi, Chinese, Japanese and Korean. Every tool works in every supported language, and translation runs between any two of them.
Link to this answer Is there a limit on how much text I can send at once?
Yes: 4,096 characters per message in the Telegram chatbot and 15,000 characters per request in the browser extension. Longer documents work fine if you send them a section at a time.
Link to this answer What counts against my character allowance?
Only the text you send in. The response FixMeBot returns is free, so a long correction or an expanded paragraph never costs you more than the input did.
Link to this answerBilling
3 questions How much does FixMeBot cost?
Plans start at €4.99 per month for 200,000 characters and run to €29.99 per month for unlimited characters and the highest-accuracy models. Paying yearly costs ten months instead of twelve and raises the character allowance substantially.
Link to this answer How do I activate a subscription across both platforms?
Subscribe once and link your accounts: sign in with the same Google account in the extension, and use the /subscription command in Telegram to connect that side. One plan then covers both, sharing a single character allowance.
Link to this answer How do I change or cancel my plan?
Open the extension's settings, or send /subscription to the Telegram bot. Both let you switch tier or cancel; a cancelled plan keeps working until the end of the period you already paid for.
Link to this answerPrivacy
2 questions Is my text stored or used to train models?
Your text is transmitted over encrypted connections, processed to produce the result you asked for, and not retained beyond what delivering that result requires. FixMeBot does not sell your content and does not use it to train its own models.
Link to this answer What support is available if something goes wrong?
Email contact@fixmebot.com and a person will answer, whether it is a billing problem, a result that came back wrong, a feature request or a bug. There is no ticket queue to navigate first.
Link to this answerStill stuck
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